FAQ

Q1. Can I get a sample for quality check?

Lacelesty: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. How soon is the lead time?

Lacelesty: For sample order, 7-17 days if no stock. For bulk order, 15-35 days.

Q3. Can your products’ label, packaging, design be customized?

Lacelesty: Yes, we offer customization service on these.

Q4. How can we guarantee quality?

Lacelesty: Always a pre-production sample before mass production; Always final Inspection before shipment.

Q5. How do you ship the goods and how long does it take to arrive?

Lacelesty: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

FAQs